Privacy Policy

Effective Date: August 18th, 2025

Last Updated: August 19th, 2025

1. Overview

This Privacy Policy explains how Two Guys Construction LLC (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information provided by users (“you” or “your”) when you interact with our websites, landing pages, appointment forms, chatbots, surveys, email/SMS communications, or other digital tools operated through our scheduling and marketing platforms.

Company is a Virginia-based residential and commercial remodeling contractor using secure digital platforms to provide project updates, appointment scheduling, and customer communications.

2. What Information We Collect

We may collect the following personal information:

-Name

-Phone Number

-Email Address

-Property or Project Address (for project location purposes)

-Service request details (e.g., remodeling type, consultation notes)

-Interaction history with emails, SMS, or chat tools

-IP address and location (where applicable)

We may collect information through:

-Web forms

-Embedded chatbots

-Booking tools

-SMS replies

-Survey or quiz responses

-Cookie-based or pixel tracking (see Section 10)

Our digital services are powered in part by third-party automation and communication platforms

3. How We Use Your Information

We use your information to:

-Confirm and manage appointments or consultations

-Provide service updates and project-related notifications

-Send reminders, invoices, or follow-up messages

-Deliver relevant promotions, seasonal offers, or announcements (with consent)

-Improve our communications and services

-Comply with legal and regulatory obligations

4. Your Consent to Communications

By submitting your phone number, email, or form data on any of our pages, you expressly consent to receive communications from us, which may include:

-Automated SMS text messages

-Appointment reminders or confirmations

-Service-related updates

-Promotional offers or seasonal messages

5. SMS Disclosure (TCPA Compliance)

By providing your mobile number, you agree to receive automated marketing and transactional messages from Two Guys Construction LLC.

-Message and data rates may apply

-Message frequency varies

-Reply STOP to opt out at any time

-Reply HELP for customer support

We use a registered A2P (Application-to-Person) 10DLC messaging platform in compliance with all U.S. carrier regulations and The Campaign Registry.

6. Email Disclosure (CAN-SPAM Compliance)

All promotional emails include an unsubscribe link. You may opt out at any time, and your request will be honored promptly.

7. How We Share Your Information

We do not sell your personal information.
We may share your data only with:

-Internal staff and subcontractors assisting in service delivery

-Third-party platforms necessary for communication and scheduling (e.g., CRM, SMS/email gateway, payment processors)

-Legal or regulatory authorities, if required by law

All vendors are required to maintain compliance with data protection standards.

8. Your Privacy Rights (VCDPA – Virginia Residents)

As a Virginia resident, you may exercise the following rights:

Access – Know what data we have about you

Correction – Request corrections to inaccurate data

Deletion – Request deletion of your personal data

Opt-Out – Refuse marketing or profiling uses of your data

Appeal – Challenge a denied privacy request

To exercise your rights, contact us at:
📧 [email protected]

We will respond within 45 days, as required by law.

9. Data Security and Storage

Your data is securely stored in encrypted systems operated by our CRM and communication providers. Safeguards include:

-Role-based access control

-Encrypted storage

-Regular system audits

While no system is 100% secure, we take reasonable measures to protect your data.

10. Cookies and Tracking

Our website may use cookies, pixels, or analytics tools to:

-Recognize returning visitors

-Track traffic and conversions

-Improve performance and user experience

-Deliver retargeted ads (if applicable)

You may disable cookies through your browser settings.

11. Children’s Privacy

Our services are designed for adults 18 and older. We do not knowingly collect data from children under 18. If such data is identified, it will be deleted.

12. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Us

We implement reasonable technical and organizational safeguards to protect your information, including:

-Secure cloud-based storage via our CRM provider

-Access controls and encryption

-Regular system audits and internal compliance

Data is stored within secure environments operated by verified service vendors.

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.

This document was last updated on August 8, 2025